1. Information We Collect
1.1 Information You Provide to Us
When you use our mobile applications or services, you may provide us with information such as:
- Name, email address, and contact information when you register for an account
- Profile information and preferences
- Communication preferences and feedback you provide
- Device information and usage data
- Technical data including IP address, device identifiers, and operating system
- Equipment and machinery data when using our industrial management applications
1.2 Information Collected Automatically
When you access our services, we automatically collect certain information, including:
- Device type, model, and manufacturer
- Operating system version and language settings
- Unique device identifiers (Advertising ID, ID for Vendors)
- Network information and connection type
- App usage patterns and session duration
- Crash reports and performance analytics
- Location data (with your consent where required)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our mobile applications and services
- To enable account creation and authentication
- To process transactions and send related information
- To send technical notices, updates, security alerts, and support messages
- To respond to your comments, questions, and customer service requests
- To monitor and analyze trends, usage, and activities in connection with our services
- To personalize and improve your experience with our applications
- To provide customer support and respond to your inquiries
- To deliver advertisements and measure the effectiveness of ad campaigns
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To comply with our legal obligations and enforce our terms and policies
3. Data Sharing and Disclosure
We may share your information with the following categories of third parties:
- Service Providers: Companies that provide services on our behalf, including cloud hosting, analytics, payment processing, and customer support
- Advertising Partners: Third-party advertising networks and platforms (see Section 4 for details)
- Business Partners: Strategic partners who co-develop or distribute our applications
- Legal Compliance: When required by law, legal process, or governmental request
- Protection of Rights: When we believe disclosure is necessary to protect our rights, privacy, safety, or property
- Corporate Transactions: In connection with mergers, acquisitions, or sale of assets
4. Advertising and Third-Party Services
Our mobile applications may include advertisements from third-party advertising networks and platforms. We work with the following advertising partners to display ads within our applications:
4.1 Ad Networks and Platforms
We integrate with the following advertising platforms to serve advertisements:
4.2 Types of Advertisements
Our applications may display the following types of advertisements:
- Splash Ads (Open Screen Ads): Full-screen advertisements displayed when the application launches or returns from background
- Rewarded Video Ads: Video advertisements that users can voluntarily watch to receive in-app rewards or benefits
- Interstitial Ads: Full-screen advertisements displayed at natural transition points during app usage
- Banner Ads: Rectangular advertisements displayed at the top or bottom of the screen during app usage
- Native Ads: Advertisements that match the visual design and format of the application content
- Carousel Ads: Multi-image advertisements that users can swipe through
4.3 Advertising ID and Tracking
Our advertising partners may use the following technologies:
- Device identifiers (GAID, IDFA) for targeted advertising
- Cookies and similar tracking technologies
- App usage data and behavioral analytics
- Location data for geographically relevant advertisements (where permitted)
- Cross-device advertising identifiers
4.4 Google Play Compliance
Our applications distributed through Google Play comply with Google Play's advertising policies, including:
- Proper disclosure of advertising and in-app purchases
- Compliance with Google Play's Families Policy for age-appropriate content
- Proper use of the AdMob platform and its child-directed setting
- Accurate representation of advertisement content
- No deceptive or misleading advertising practices
- Proper handling of user opt-outs from personalized advertising
4.5 Apple App Store Compliance
Our applications distributed through the Apple App Store comply with Apple's advertising guidelines, including:
- Compliance with Apple's App Tracking Transparency (ATT) framework
- Proper implementation of the IDFA with user consent
- Accurate disclosure of advertising in app product pages
- Compliance with Apple's guidelines for in-app advertising
- Proper handling of the SKAdNetwork for conversion measurement
- Adherence to Apple's review guidelines for advertisement content
4.6 Managing Advertising Preferences
You can manage your advertising preferences in the following ways:
- On Android: Go to Settings > Google > Ads > Opt out of interest-based advertising
- On iOS: Go to Settings > Privacy > Apple Advertising > Turn off Personalized Ads
- In-App Settings: Some of our applications offer in-app advertising preferences
- Network Advertising Initiative: Visit optout.networkadvertising.org
- Digital Advertising Alliance: Visit optout.aboutads.info
5. GDPR Compliance (European Union)
If you are located in the European Economic Area (EEA), this section applies to you.
5.1 Legal Basis for Processing
We process your personal data under the following legal bases as required by the General Data Protection Regulation (GDPR):
- Consent: Where you have given explicit consent to process your data for specific purposes
- Contract: Where processing is necessary for the performance of a contract with you
- Legal Obligation: Where processing is required to comply with our legal obligations
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rights
5.2 Data Subject Rights under GDPR
If you are in the EEA, you have the following rights regarding your personal data:
- Right of Access: Request access to your personal data and information about how we process it
- Right to Rectification: Request correction of inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data under certain circumstances
- Right to Restrict Processing: Request restriction of processing in specific situations
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge Complaint: File a complaint with a supervisory authority in your country
5.3 International Data Transfers
When we transfer data from the EEA to countries outside the EEA, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Binding Corporate Rules where applicable
- Explicit consent where appropriate
5.4 EU Representative
If you are located in the EU, you may contact our EU representative regarding GDPR matters.
6. CCPA Compliance (California)
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.
6.1 Your California Privacy Rights
As a California resident, you have the right to:
- Know: Request information about what personal data we collect, use, disclose, and sell about you
- Delete: Request deletion of personal information we have collected from you
- Opt-Out: Opt-out of the sale of your personal information to third parties
- Non-Discrimination: Not be discriminated against for exercising your privacy rights
- Correct: Request correction of inaccurate personal information
- Limit Use: Limit the use of sensitive personal information to what is necessary
6.2 Information We Collect
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (name, email, IP address, device identifiers)
- Commercial information (transaction history, app usage)
- Internet or electronic network activity (browsing history, app interactions)
- Geolocation data (with consent)
- Inferences from collected data (preferences, characteristics)
6.3 "Do Not Sell or Share My Personal Information"
We do not sell personal information in the traditional sense. However, we may share certain information with advertising partners that may be considered "sharing" under the CCPA. California residents may opt-out of this sharing.
6.4 Shine the Light Law
California's "Shine the Light" law (Civil Code Section 1798.83) permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes.
7. COPPA Compliance (Children's Privacy)
We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar international children's privacy laws.
7.1 Age Restrictions
Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.
7.2 Verification and Parental Consent
If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will:
- Immediately delete the personal information from our servers
- Not retain any copies or backups of such information
- Not use the information for any purpose
- Not disclose the information to third parties
7.3 Family-Oriented Applications
If we develop applications designed for family use, we will:
- Obtain verifiable parental consent before collecting personal information from children
- Provide parents with access to their child's information
- Allow parents to delete their child's information
- Maintain confidentiality and security of children's information
- Comply with Google's Families Policy for applications on Google Play
- Comply with Apple's App Store guidelines for age-appropriate applications
7.4 International Children's Privacy Laws
We also comply with children's privacy laws in various jurisdictions, including:
- GDPR-K (Korea's Act on Protection of Children)
- PIPEDA (Canada's Personal Information Protection and Electronic Documents Act)
- Privacy Act 1988 (Australia)
- PDPA (Thailand, Singapore)
- GDPR Article 8 (European Union)
- UK Data Protection Act 2018
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest using AES-256
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection and security
- Incident response procedures and breach notification protocols
- Secure development lifecycle practices
- Third-party security audits and certifications
8.1 Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Notify affected users within 72 hours of becoming aware of the breach (as required by GDPR)
- Provide details of the nature of the breach and the data affected
- Describe potential consequences of the breach
- Outline measures taken or proposed to address the breach
- For California residents: Notify under the California Data Breach Notification Law
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9.1 Retention Periods
- Account Data: Retained while your account is active and for 3 years after deletion
- Usage Data: Retained for 2 years for analytics and service improvement
- Transaction Records: Retained for 7 years to comply with legal and tax obligations
- Marketing Data: Retained until you withdraw consent or opt-out
- Support Communications: Retained for 2 years after resolution
9.2 Deletion Procedures
When you request deletion of your data, we will:
- Delete your data from our active systems within 30 days
- Remove your data from backup systems within 90 days
- Provide confirmation of deletion upon request
10. International Data Transfers
Our company is based in China, and your information may be transferred to and processed in China and other countries where we or our service providers operate.
10.1 Safeguards for International Transfers
When transferring data internationally, we implement the following safeguards:
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Adequacy decisions for countries with appropriate data protection levels
- Binding Corporate Rules for intra-group transfers
- Technical and organizational security measures
- Data transfer agreements with all third parties
10.2 Country-Specific Compliance
We comply with data protection requirements in all countries where we operate, including but not limited to:
- European Union (GDPR)
- United Kingdom (UK GDPR and Data Protection Act 2018)
- United States (various state laws including CCPA, VCDPA, CPA)
- Canada (PIPEDA, provincial privacy laws)
- Australia (Privacy Act 1988)
- Japan (APPI)
- South Korea (PIPA)
- Brazil (LGPD)
11. Your Rights
Depending on your location, you may have additional rights regarding your personal information.
11.1 All Users
- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to processing
- Withdraw consent
- Lodge a complaint with a supervisory authority
11.2 Additional Rights by Region
- EEA Residents: All GDPR rights plus data portability
- California Residents: All CCPA rights plus knowing about sharing
- UK Residents: Rights under UK GDPR
- Canadian Residents: Access to information and challenge accuracy
11.3 Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
12.1 Notification of Changes
- We will notify you of material changes via email or prominent notice within our applications
- We will update the "Last updated" date at the top of this policy
- We encourage you to review this policy periodically
- For significant changes, we will obtain your consent where required by law
12.2 Version History
Previous versions of this policy will be archived and available upon request.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Company Information
Taizhou Kaiqi Technology Co., Ltd
Workstation 409-3, Phase I Comprehensive Building,
Incubation Center, No. 330 Guantangyu Village,
Shifeng Street, Tiantai County,
317200, China
Contact Methods
General Support: support@kaiqitechdev.com
Business Inquiries: caijinwang@kaiqitechdev.com
Website: kaiqitechdev.com
Data Protection Inquiries
For privacy-related requests or concerns, please contact us at: support@kaiqitechdev.com