Terms of Service

1. Acceptance of Terms

Welcome to Taizhou Kaiqi Technology Co., Ltd. These Terms of Service ("Terms") govern your access to and use of our websites, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

These Terms constitute a legally binding agreement between you and Taizhou Kaiqi Technology Co., Ltd ("Kaiqi Technology," "we," "us," or "our").

1.1 Eligibility

You must be at least 13 years of age to use our Services. If you are under 18, you represent that you have obtained parental or guardian consent to use our Services.

1.2 Additional Terms

Certain features or services may be subject to additional terms. By using such features, you agree to comply with those additional terms.

2. Description of Services

Kaiqi Technology provides the following services:

2.1 Mechanical Equipment R&D

Design, development, and manufacturing of mechanical equipment and automation devices, including:

Custom mechanical equipment design and prototyping
Industrial automation systems
Equipment testing and certification services
Technical documentation and support

2.2 Technical Consulting Services

Professional technical consulting services including:

Technology assessment and planning
System integration consulting
Industrial automation solutions
Technical training and support

2.3 Mobile Applications

We develop and publish mobile applications for industrial management and equipment control, available on Google Play and Apple App Store.

2.4 Electromechanical Products

Research, development, and sales of:

Mechanical and electrical equipment
Hardware components and accessories
Electronic products

2.5 Installation and Maintenance

Professional installation, repair, and maintenance services for mechanical equipment and industrial systems.

2.6 Import/Export Services

Import and export services for technology products and equipment, including customs clearance and logistics support.

3. User Accounts

3.1 Account Registration

Some of our Services require you to create an account. When you register, you agree to:

Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Keep your password secure and confidential
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the security of your account credentials. We are not liable for any loss or damage arising from unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

4. Mobile Applications

4.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to download and use our mobile applications on devices you own or control.

4.2 App Updates

We may automatically update our applications to improve performance, add features, or address security issues. You consent to these automatic updates.

4.3 App Requirements

Our applications require:

Compatible mobile devices (Android or iOS)
Internet connectivity
Sufficient storage space
Operating system permissions as required

4.4 In-App Purchases

Some applications may offer in-app purchases. All purchases are final and non-refundable unless otherwise required by law.

4.5 Subscriptions

Subscription-based features will be clearly indicated. Subscriptions automatically renew unless canceled before the renewal date.

5. App Store Terms

Our mobile applications are distributed through various app stores, each with their own terms and policies.

5.1 App Store Purchases

Purchases made through app stores are subject to the respective store's terms of service and refund policies.

5.2 Age Ratings

Our applications carry age ratings as determined by app stores. Users must meet the age requirements to download and use our applications.

5.3 Regional Availability

Our applications may not be available in all regions. Availability is subject to app store distribution policies.

6. Google Play Terms

For applications distributed through Google Play, the following additional terms apply:

6.1 Google Play Developer Policies

We comply with Google Play Developer Distribution Agreement and all applicable Google Play policies, including:

Content policies and rating guidelines
Ad policies and advertising standards
Privacy and security requirements
Intellectual property guidelines
Impersonation and deception policies
Payments and subscriptions policies
Developer advertising policies
Families policy requirements

6.2 Google Play Services

Our applications may integrate with Google Play Services. Your use of Google Play Services is subject to Google's Terms of Service and Privacy Policy.

6.3 Android Compatibility

We strive to ensure compatibility with Android devices running supported versions of the Android operating system.

6.4 Google Play Refunds

Refund requests for Google Play purchases should be directed to Google Play support. Refund eligibility is subject to Google's refund policy.

7. Apple App Store Terms

For applications distributed through the Apple App Store, the following additional terms apply:

7.1 Apple Guidelines

We comply with Apple's App Store Review Guidelines and developer program requirements, including:

App Store Review Guidelines (Design, Functionality, Content)
Developer Program License Agreement
Human Interface Guidelines
App Programming Guide requirements
Advertising identifiers guidelines
App tracking transparency requirements
Kids category requirements
Accessibility guidelines

7.2 App Tracking Transparency

Our applications implement Apple's App Tracking Transparency framework. We will request your permission before tracking your activity across apps and websites.

7.3 iOS Compatibility

We ensure compatibility with iOS devices running supported versions of iOS.

7.4 Apple App Store Refunds

Refund requests for App Store purchases should be directed to Apple support. Refund eligibility is subject to Apple's refund policy.

7.5 App Store Ratings and Reviews

Users can rate and review our applications on the App Store. We reserve the right to respond to reviews in accordance with Apple's guidelines.

8. Advertising in Apps

Our mobile applications may include advertisements from third-party advertising networks.

8.1 Ad Types

We may display the following types of advertisements:

Splash Ads: Full-screen advertisements displayed at app launch
Rewarded Video Ads: Optional video ads for in-app rewards
Interstitial Ads: Full-screen ads at natural transition points
Banner Ads: Standard display advertisements
Native Ads: Content-style advertisements

8.2 Ad Networks

We work with various advertising partners including Google AdMob, Facebook Audience Network, Unity Ads, AppLovin, ironSource, Vungle, Pangle, and others.

8.3 Ad Preferences

You can manage your advertising preferences through device settings or platform-specific opt-out mechanisms.

8.4 Ad Content

We do not control the content of third-party advertisements. Advertisers are solely responsible for their ad content.

8.5 Ad Frequency

We limit ad frequency to provide a reasonable user experience while supporting free access to our applications.

9. Acceptable Use

9.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms.

9.2 Prohibited Activities

You agree not to:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Interfere with or disrupt our Services
Attempt to gain unauthorized access
Transmit harmful code or malware
Collect user information without consent
Use automated systems without permission
Harass, abuse, or harm other users
Impersonate any person or entity
Promote illegal activities

9.3 Service Monitoring

We reserve the right to monitor use of our Services and take action against prohibited activities.

10. Intellectual Property

10.1 Our Intellectual Property

All content, features, and functionality of our Services are owned by Kaiqi Technology and are protected by copyright, trademark, and other intellectual property laws.

10.2 Trademarks

Our trademarks include our company name, logo, and any associated graphics. You may not use our trademarks without prior written permission.

10.3 User Content

You retain ownership of content you submit through our Services. By submitting content, you grant us a license to use, reproduce, and distribute it.

10.4 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without obligation to you.

11. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your data.

11.1 Data Processing

We process your data in accordance with applicable privacy laws, including GDPR, CCPA, and other regional regulations.

11.2 Data Transfers

Your data may be transferred to and processed in countries where we or our service providers operate.

11.3 Data Security

We implement appropriate security measures to protect your data against unauthorized access or disclosure.

12. Warranties and Disclaimers

12.1 Service Availability

We strive to keep our Services available 24/7, but we do not guarantee uninterrupted access.

12.2 "AS IS" Basis

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

12.3 Disclaimer

WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.4 Accuracy

We do not guarantee that information on our Services is accurate, complete, or current.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAIQI TECHNOLOGY SHALL NOT BE LIABLE FOR:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages arising from use of third-party services
Unauthorized access to your data

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS OR $100, WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify and hold harmless Kaiqi Technology from any claims, damages, or expenses arising from:

Your violation of these Terms
Your misuse of our Services
Your violation of third-party rights
Your illegal or wrongful conduct

15. Termination

We may terminate or suspend your access to our Services at any time for any reason, including for violation of these Terms.

15.1 Effect of Termination

Upon termination, your right to use the Services will cease immediately. Provisions that by their nature should survive termination shall survive.

15.2 Account Deletion

You may delete your account at any time through the app settings or by contacting us.

16. Governing Law

These Terms shall be governed by the laws of the People's Republic of China, without regard to conflict of law principles.

16.1 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in China.

16.2 International Use

We make no representation that our Services are appropriate or available for use in all locations.

17. Dispute Resolution

17.1 Informal Resolution

We encourage users to contact us first to resolve disputes informally.

17.2 Arbitration

Any dispute that cannot be resolved informally shall be settled by binding arbitration in accordance with applicable rules.

17.3 Class Action Waiver

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION.

18. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes through our Services or by email.

18.1 Continued Use

Your continued use of our Services after changes constitutes acceptance of the modified Terms.

18.2 Previous Terms

Previous versions of these Terms are archived and available upon request.

19. Contact Information

For questions about these Terms, please contact us:

Contact Methods

General Support: support@kaiqitechdev.com
Business Inquiries: caijinwang@kaiqitechdev.com
Website: kaiqitechdev.com

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